Muswellbrook Shire Libraries goes fine free!

What does suspension of borrowing privileges mean?  

Suspended borrowing privileges means you will no longer be able to borrow from our collections, including eCollections, if you have overdue items on your membership.

Do I still have to return items on time?

Yes! Due dates do still apply. The return of items on time ensures equal access to the community collection by all members. You are able to renew a maximum of two times, providing the item does not have a reserve on it. We encourage members to contact the library and speak with a staff member if you are having any difficulties.

How long can I borrow Library items for?

3 weeks (21 days). You may also renew items twice before having to return them provided that items are not reserved by another member.

What if I can’t find my overdue items?

Please speak with a library staff member to discuss your individual membership.  The replacement cost of the items and associated processing fee will need to be paid, and then your borrowing privileges will be restored. If you are experiencing financial hardship or other reasons you cannot return your items, please contact a staff member to confidentially discuss your situation. 

How do I set up eNotifications on my account?

Our Library team can help set this up for you. Contact one of our branches and update your account details with your mobile and email address.

How can I view and manage my loans?

You can view your current loans and their due dates and manage your renewals online by logging in through our member portal.